Shipping policy
- FREE SHIPPING on all orders over 250$ to all of the Continental U.S. and Canada (excluding Yukon, Northwest Territories & Nunavut).
- We do not cover import fees, import taxes or tariffs applied by the U.S. or respective European Union government
- We ship from Montreal in Canada.
- All shipments are sent out with SIGNATURE REQUIRED. If you cannot be home to receive your shipments, you need to contact the carrier and request a re-delivery, or a hold for pick-up at an access point.
- If you refuse your incoming shipment for any reason, and that results in item(s) being returned to Advanced SimRacing's headquarters in Montreal, you will only receive a refund equivalent to 90% of the invoiced goods. Advanced SimRacing will not reimbursed any fees or tariffs charged by the carrier.
- We are unable to guarantee any order modifications after an order is fulfilled.
- Once your package is out for delivery, we are unable to process any delivery address changes.
- Our typical lead time before shipping out orders is 5 to 7 business days. This varies depending on the purchased items and our shipping queue.
- Once the items have shipped, transit time typically takes between 2 and 4 business days
- Please note that all large orders will arrive in multiple boxes.
- Advanced SimRacing DOES NOT COVER California's Use Tax. Tax collected by retailers in California is called sales tax, and the retailer is responsible for reporting and paying the tax to the state. When an out-of-state or online retailer doesn't collect the tax for an item delivered to California, the purchaser may owe "use tax," which is simply a tax on the use, storage, or consumption of personal property in California.
